Tebi App Changelog Archive
Release 0.70
Refer a business
Know any business that would love to work with Tebi? Refer a business from the app menu or head to the Tebi back office and go to the Referral. Our sales team will follow up with you and the referred business!
Fixes & improvements
- Fixed an annoyingly bouncy app transition between two screens with different top bar components
- Fixed a bug to allow you to print receipts after payments regardless of which sale mode you are using
- Improved copy and plurals across the app
- In the logbook of a closed sale, you can now see with which terminal the payments were accepted
- Improved the payment experience for unreferenced payments: now, a pop-up will be shown for each unreferenced payment
- Added email field on User Management feature
Release 0.69
What’s new with Tebi Payments?
You might have noticed a few new things happening with Tebi Payments. That’s no accident. Over the past year, since we first launched Tebi Payments, we’ve listened to a lot of feedback about how payments can be improved. We’re introducing two payment modes to suit different types of operations.
Counter sales
**This works in businesses where consumers order, pay, and receive their products shortly afterward. When you finish a sale, the next one will start automatically.
Especially useful in retail stores, bakeries, coffee stands, and market stalls.
Service sales
This type of sale is suitable for your business if you are serving at the table; if multiple users use the same POS device and often at the same time. You start a payment and can move straight on to the next sale so that you can keep making sales while payments are in progress.
Especially useful in cafes and restaurants with multiple staff members and limited POS devices.
Take payments faster with QuickPay
We’ve found that around 80% of payments happen the same way: most are card transactions without tips. QuickPay is your shortcut to your most used payment method. With QuickPay enabled you skip the screen on the POS to select payment methods or apply tips (tips will still be prompted on the terminal if enabled). Start using QuickPay today.
Another way to pay: QR payments
For only 25c per transaction, you can take iDeal (or credit card) payments using the Tebi POS. This is a great backup option so that you can keep selling if your terminal is damaged or the power goes out, or in any other emergency. Instead of payment on the terminal, a QR code will be displayed on the POS, and your customer scans the code and completes the online checkout. Start taking QR payments today.
Make last-minute changes
Did you know you can change what’s in a sale as a customer is settling up? Great for when you’re reviewing the bill with a customer and you need to add or remove products without going back and forth.
Get in touch here with any questions or other payment ideas.
Streamline kitchen operations with coursing and our new prep station
Today there is a whole new prep station to make life easier in the kitchen and front of house. The new coursing feature makes it a breeze to manage complex multi-stage meals while the digital prep station has been revamped to help you focus on what you’re working on.
Simplify complex menus by grouping and serving products through courses. Learn how to start using coursing here.
Focus on what’s important with ticket selections. Plus, everything is now included in one ticket on the digital prep station: new products on order, updates to order, and changes to submitted products all appear within the same ticket.
Now you can communicate dietary requirements, preferences and other information straight to the kitchen with sale notes.
New ways to see what’s next: use Column view if your prep tickets are longer or more complex and use Gallery view if you manage lots of smaller, faster orders. If you are curious to see both views in action, have a look at these videos.
Set where a product appears in a prep ticket with preparation priority. Especially useful when you’ve items on the same prep ticket with very different preparation times. Add a prep station directly from the Tebi app.
Tebi Insights
We have heard from many of you that having visibility on your business financials is key. With the new Insights tab, you can spot trends, compare your day and weekly revenue and make better decisions.
Tebi Insights is a centralized screen where you can see live data about your daily revenue hour by hour. Additionally, you can compare how your current day performs against another day of your choice.
This feature is the very beginning of a set of tools and features to get a better understanding of your business financials and operations so you can make data-informed decisions. Please let us know if you have any requirements and feedback.
Fixes & improvements
- Sales with only free products (think amuse-bouches) will no longer automatically close.
- Ever make a coffee, and then you’re unsure which customer it was for? Never again, because now you can make adding a customer name a requirement for each sale. Go to Settings > Preferences and turn on ‘Prompt customer name for new sales’
- Next to your account, you can now access a Playground account. Great for testing new features or showing a friend how Tebi works. Access the playground from the Tebi mobile app sign-in screen. Note: information saved in the playground is only stored on the device (it’s not backed up) and cannot be transferred to your active Tebi account.
- Know any business that would love to work with Tebi? Head to the Tebi back office, go to the Referral form, and let us know their details. Our sales team will follow up with you both!
Release 0.68
[Preview] What’s new with Tebi Payments?
You might have noticed a few new things happening with Tebi Payments. That’s no accident. Over the past year, since we first launched Tebi Payments, we’ve listened to a lot of feedback about how payments can be improved. We’re introducing two payment modes to suit different types of operations.
Counter sales
This type of sale is suitable for your business if you have an order-to-pay workflow. The sale is always visible on your display until it is paid. After that, you’re ready to take a new sale.
Service sale
This type of sale is suitable for your business if you are serving at the table; if multiple users use the same POS device and often at the same time. You start a payment and can move straight on to the next sale so that you can keep making sales while payments are in progress.
Refer a business
You can now refer a business to us from inside the app. Do you know other business owners who would benefit from using Tebi? Let us know!
Refer a business from the app menu or head to the Tebi back office and go to the Referral. Our sales team will follow up with you and the referred business!
Fixes & improvements
- Added a new user management role: Team lead. This role allows the user to apply discounts and provide refunds but does not provide access to financial reporting.
- Fixed a bug where new sales were created when using Quick Pay in Quick Sale mode
- Fixed a UI bug where the tap target was limited to a part of the input component.
- Fixed a bug where new sale rows would sometimes be hidden behind the numeric keypad
- Fixed a bug in corrections where you could deduct more products than were in the original sale
- You can add “Refer a business’ from the app
- A confirmation has been added to confirm payment was taken in manual card payments
- Set up and Edit Prep Stations from the app Settings
Release 0.67
Modifiers improvement: skip the mandatory selection
If you are selling cappuccinos with different milk types, but most of your cappuccino sales have the same milk type, then this tiny improvement to the product modifier might be for you! You can set the modifier pop-up to:
- Never show
- Show with mandatory option selection
- Show and allow to skip option selection
Refer a business
Know any business that would love to work with Tebi? Head to the Tebi back office, go to the Referral form and let us know their details. Our sales team will follow up with you both!
Fixes & improvements
- Report an issue with a sale. Sometimes stuff doesn’t go as planned. From today, you can report an issue by accessing the three-dot menu from each sale and looking for ‘Report an issue’. (Please note that we will also need an e-mail with further details at [email protected] if you want hear back from us on the issue you reported.)
- Expanded the Day Overview report, showing more insights about your business like the first and last order time. Additionally, in the app, you can dive deeper into the sales and transactions that make up your totals for the business day.
- Added products with modifiers in the product report.
- Note on Sale. Communicating with your team about customer allergies and preferences is important. From today, in Tebi, you have the possibility to add a note to each sale. Extended and additional functionalities regarding internal communication are coming to Tebi in mid-May.
Release 0.66
Receive help and share your feedback
We are introducing an easy way to receive support and share your feedback directly from the app. Via the Help & Support screen, you can access the Tebi help center, which contains all the answers you’re looking for, from generating reports to payout time to troubleshooting tips. Additionally, you can share your feedback and input by sending us a message.All the new updates and improvements to Tebi - like the one you are reading - will be shown in this new app section.
Fixes & improvements
- Improved the content of the discount report (to download Tebi Back Office > Tools > Reporting). Now it includes:
- Product Category for easy filtering
- Total discounted revenue incl. VAT and excl. VAT
- Fixed a bug that would not show the expenses type in Cash Expenses
- When a cash payment is successfully made, we added a banner that gives you details on the total amount, tips and change
- Improved the sale experience when you are operating in the summary view. Now you can easily see which products have been newly added.
Release 0.65
Automatic Close of Business Day
We are getting rid of shifts in the Tebi app. This is being replaced by days that more accurately represent how you work.
Where previously you managed shifts, the end of a business day (previously called a shift) will now be managed automatically by Tebi. You won’t need to take any actions like reviewing and resetting terminal totals or closing shifts. Your reports will be automatically generated at the end of your business day. You will also be able to see your sales performance during the day in real-time using the Day Overview.
If you have cash enabled as a payment method, under the Cash Management menu in the Tebi app, you can:
- Cash Expenses: you can register those unexpected cash expenses while running operations
- Cash Movements: you can register cash added and removed from the cash drawer
- Cash Drawer: you can now count cash at the beginning, during, and at the end of each business day
- Cash Tips Payout: enables you to payout tips from the cash drawer
Read the Cash Management help article to discover this feature in detail.
Improved Sales
From Sales, you have access to all your sales and have the flexibility to operate your sale with different views. To switch between the sales list and floor plan, use the icons on the top-right corner of the Sales screen.
We have improved the navigation across business days. Your default view will be today as you land on the sales list. By tapping on ‘Today’ at the center-top of the screen, you will prompt a calendar and be able to select your preferred date.
We are introducing a new way to access and make corrections on a closed sale via tapping the three-dot icon. A corrected closed sale will show a pencil icon next to it.
New payment screen
We fixed several issues in the payment screen and updated the design. As a result, you can now edit the sale directly on the payment screen.
We are also introducing QuickPay. 80% of your payments are with the same payment method, QuickPay is a shortcut to this frequently used payment method. Read the QuickPay help article to find out how to set this up.
In the app Preferences, you can now choose the receipt type after each payment: QR code or printed receipt.
Improved layout for Tebi back office
The Tebi back office has an improved look! We improved the navigation and the user interface to keep the experience consistent with the Tebi app.
Fixes & improvements
- Fixed the issue of long detailed receipts when a discount was applied. If the discount is per sale, Tebi receipts will only show it once
- Following last week’s Adyen outage, we released Ecom payments to enable you to prompt a QR code and let your customer pay with iDEAL. This feature needs fine-tuning, so please reach out if you would like to be an early tester
- For faster operations and after much of your feedback, we removed the modal that asked for confirmation after each cash payment and after each card payment when done in manual mode
- Fixed the log in on mobile: if you input the wrong credentials, you will have a visible error message
- Fixed issues with cash expense type that were not showing all the details in the expense overview
- Adding more articles and materials to our Tebi help center to better support your questions
- Fixed minor UI issues across the app
- Fixed a bug in the Tebi back office where the day overview wrongly showed the remaining days of the current month
- Fixed a bug where in the current day viz in the Tebi back office, the amount would be reset to a zero value after midnight
- Added a VAT 0% bracket to the Day report
Release 0.64
Preview Automatic Close of Business Day
This feature will roll out to you in the next two weeks. At some time, we will email you with details about the changes.
We are getting rid of shifts in the Tebi app. This is being replaced by days that more accurately represent how you work.
Where previously you managed shifts, the end of a business day (previously called a shift) will now be managed automatically by Tebi. You won’t need to take any actions like reviewing and resetting terminal totals or closing shifts. Your reports will be automatically generated at the end of your business day. You will also be able to see your sales performance during the day in real-time using the Day Overview.
If you have cash enabled as a payment method, under the Cash Management menu in the Tebi app, you can:
- Cash Expenses: you can register those unexpected cash expenses while running operations
- Cash Movements: you can register cash added and removed from the cash drawer
- Cash Drawer: you can now count cash at the beginning, during, and at the end of each business day
- Cash Tips Payout: enables you to payout tips from the cash drawer
Read the Cash Management help article to discover this feature in detail.
Preview Improved Sales
Tebi gives you the flexibility to operate your sale with different views. To switch between the sales list and floor plan, use the icons on the top-right corner of the Sales screen.
We have improved the navigation across business days. Your default view will be today as you land on the sales list. By tapping on ‘Today’ at the center-top of the screen, you will prompt a calendar and be able to select your preferred date.
We are introducing a new way to access and make corrections on a closed sale via tapping the three-dot icon. A corrected closed sale will show a pencil icon next to it.
Preview New payment screen
We fixed several issues in the payment screen and updated the design. As a result, you can now edit the sale directly on the payment screen.
We are also introducing QuickPay. 80% of your payments are with the same payment method, QuickPay is a shortcut to this frequently used payment method. Read the QuickPay help article to find out how to set this up.
The new payment screen will become available later this month.
Fixes & improvements
- Added a big fun button to create a new sale in the menu
- In the Sale screen, you can enter editing mode by tapping an empty tile. Easy and intuitive as editing your phone home screen
- If you do table service, you can now easily use free tools and templates to design a custom floor plan
- Tebi allows you to enable fine-grained access control for your employees. Create users and assign a role to control what each user can access.
Release 0.63
Activity Screen
With the new app update, we introduce a new screen in the app: Activity. It is a centralized hub for activities, monitoring, and authorizations. In the next few weeks, you will see new events and notifications on this screen.
Fixes & improvements
- Refer a merchant! From the Back Office, you can now suggest another merchant interested in using Tebi
- You can add roles via the Tebi app if you have roles enabled. Find the new functionality in Settings
- Printed receipt improvements: you can now see the total amount before the discount, so you don’t have to calculate it anymore
- Fixed Prepayments so that they now show up in the sales view
- Fixed the printed receipt that now shows the printed time, and the time in which the sale was closed
- Improved the log-in experience with better monitoring and troubleshooting: the log-in screen shows you the email address you logged in with
- Improved prep station ticket receipt: the top spacing should now be perfect for the ticket holder
Release 0.62
Fixes and improvements
In this release, we have focused our effort on performance and security improvements.
Release 0.61
Improved modifiers functionalities
You can now add shortcuts to the product with the modifier of your choice. If you sell a single product (e.g., Cappuccino) with one or more modifiers (e.g., Oatmilk & Milk), this little improvement might come in handy. Additionally, you can add the same modifier options to multiple modifier groups assigned to a single product.
Fixes and improvements
We settled on a name and improved the Tebi Back Office.
Release 0.60
Sign in to Tebi via email address
As of today, Jan 4th, you have a faster and more secure way to sign in to Tebi. You must use your owner’s email address, which is a Google account, and the associated password. If you run more than one business with Tebi, please consider that each business has an owner email address & associated password.
You must use the Google account associated with your owner’s email address to access Tebi. To access, please use:
- The owner email for your Tebi account, which is OWNER_EMAIL.
- The associated password to the email address
Follow these instructions to sign in to the Tebi POS app, Tebi Office (formerly known as the back office), and terminal app.
After you’ve updated to the latest version, we recommend signing out and then signing back in to each of your devices when you have a quiet moment, otherwise you may need to do this during your regular operating hours. If you have any issues with signing in, please contact us at [email protected].
New report: Discount Report
From today, a new report type is available: ‘Discount Report’. This report clusters the product revenue by type of discount. Under each type of discount, you will be able to see:
- The item discounted out of the total sold
- The percentage of items sold
- The percentage of items discounted compared to the total
To access the ‘Discount Report’, go to the Tebi Office, then select the date range that you’re interested in.
Digital receipt
If you want to get rid of paper receipts, now you can! You can prompt a QR code from each sale that your customers can scan to save a pdf receipt on their phones.
Release 0.59
New report: revenue by product category
From today, a new report type is available: ‘Revenue by Product Category’. This report gives you an overview of the revenue per day clustered by product category with details on the gross & net prices and related VAT rates. This report might come in handy at the end of the accounting year. To download the ‘Revenue by Product Category’ report, go to your back office, then reporting to select the date range of your interest.
Fixes and improvements
We have improved how the Sales screen works. Amongst the changes you will see:
- Larger buttons in sales details
- Ability to apply modifiers to single rows in summary mode
- Logbook view has moved to the sale actions modal
- Bottom actions have moved, now in the sale details area
- Ability to swipe the grid up and down on mobile
- Improved to the product overview on mobile
Release 0.58
Start selling from your mobile devices + some sales tweaks
We’ve rebuilt the Tebi mobile experience to make it simpler to take sales on your Android Adyen terminals. We’ve also modified the new sales screen as part of this update. Update today to receive the following on tablet and mobile:
- A new design for tiles on The Grid to make it easier to read and understand at a glance
- Switch between your floor plan and a list of sales depending on how you manage sales
- Swipe across The Grid to quickly navigate through your product views
- For the fast tappers: you can now add a Search tile to The Grid to
Run the Tebi app on your mobile devices and experience the improved sales experience. Set up The Grid and start ordering on the go!
Improvements you won’t want to miss
The app has a new logo to match Tebi’s new brand, and more visual improvements will come!
We noticed that merchants who take manual payments have it tougher when closing off a shift. To make this faster and more accurate, now, when you take a manual payment, simply select the payment terminal you are using and then process the payment on the terminal. We suggest using manual payments as a fallback option, as they can create discrepancies in your reporting.
Fixes and improvements
- We improved the shift flow thanks to your feedback on Shift Actions. We’ve renamed the menu item Shift Management to better reflect the feature. To make it faster for you to close a shift, all confirmation alert messages have been removed, and we have reduced the number of steps in the process. Plus:
- We removed the tip step in the flow. If you operate with cash and payout the tips before cash counting, please ensure that the switch is on in Preferences in Settings.
- Printing the shift overview receipt is now optional and can be switched off by default (which means less paper waste). Go to Printing in Settings if you wish to print a receipt each time you close a shift.
- We improved some of the transition animations in the app to give you a better sense of where you are in the app and which actions you are performing.
Release 0.57
New Sale screen
- A new design to simplify adding and managing products in a sale
- When using the floorplan, the button formerly known as ‘Submit’ will now show this icon
- Tap a single sale line to increase or reduce amounts sold, add individual product modifiers, discounts, and notes
- Select multiple sale lines to remove or apply discounts in bulk
- Three ways to view what is happening in a sale:
- Order view helps you identify who ordered what (eg when taking orders from around a table), apply modifiers to a single sale line, and see rounds of orders over time
- Summary view groups together items in a sale, making it faster to tally up before payment
- Logbook view a timeline of a sale’s changes to help troubleshoot when things go wrong
- Sort ordered products by newest or oldest first, depending on your preference
- Hide the numeric keypad and only bring it up when adding many products to a sale at once
- One place to add customer names, apply sale discounts, split sales and print receipts.
We recommend viewing the attached videos and sharing them with your staff before so as to be ready for these exciting changes.
Fixes and improvements
- From today you will see an Update app button in the App menu as soon as a new release becomes available.
- We improved the troubleshooting experience when you upload a product list via a spreadsheet. Now Tebi tells you specifically in which column you have made a mistake.
- Improved visual feedback when your device is online. If your tablet is offline, the Status Bar the top bar with the time on it will turn red.